FAQ

We have tried to answer the most common questions below.
If you have any other questions, please get in touch at info@camphor-designs.com.

Filter by Topic
All
  • All
  • Common Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can drop us an email to info@camphor-designs.com. and we will get back to you within 20-36 hours!

Common Questions

We did demonstrate best way to folding via how to Video, please see our Video for the product you purchase.

Camping Chair W 5.9’’ * D 7.08’’ * H 33.85’’
Portable hammock camping chair W 5.7’’ * D 7.87’’ * H 39.37’’
Briefcase size double director’s chair W 9.44’’ * D 20.4’’ * H 19.68’’
Utility Roll-up Portable Folding Table W 5.9’’ * D 10.62’’ * H 45.27’’

We don't have any metal or plastic pieces to sell in order to avoid the technological issue.

Camping Chair - 400lbs
Portable hammock camping chair – 300lbs
Briefcase size double director’s chair – 300lbs per seat
Utility Roll-up Portable Folding Table – 300lbs

Durable tabletop is made of high-density polyethylene plastic to endure the elements and make cleaning easy

Durable tabletop is made of high-density polyethylene plastic to endure the elements and make cleaning easy

No, you can return through Amazon customer service.

Yes, you can exchange your new products within 30 days.

Please see our warranty policy or email us at info@Camphor-designs.com

Normally, you will receive the return fee within 2-3 days.

You can contact Camphor with "Contact Us" at the bottom of the Camphor designs homepage.You can put forward the project you want to cooperate with, we will have a dedicated staff to communicate with you and look forward to meeting you.

If any issue for the replacement or refund, please see our warranty policy or email us at info-Camphor-designs.com

Normally we do have warranty for 1 year, please see our warranty policy

We did demonstrate best way to folding via how to Video, please see our Video for the product you purchase.

If any issue for the replacement or refund, please see our warranty policy or email us at info-Camphor-designs.com

If any issue for the replacement or refund, please see our warranty policy or email us at info@Camphor-designs.com

Absolutely not, our side table make sure can load up to 20lbs

YES, Our folding table can be folded compact size for easy to storage and we did demonstrate best way to folding via how to Video.

Camphor products can be purchased through camphor-designs.com, and Amazon.com searching Camphor designs.

Sure, please email us before received the products.

Depend on your region, Normally will take 2-3 days

You can log in your account and enter order number

Our customer service can respond any issue you may have.

camphor-designs.com sell around United States.

You can request a return by contacting Camphor designs via "Contact Us" at the bottom of the Camphor designs homepage. Our return policy is no reason to return within 30 days at the seller's expense. After 30 days, if the product is returned or exchanged due to product problems, the shipping fee shall be borne by the seller; the return shipping fee for non-product problems shall be borne by the buyer. Please describe in detail the reason for your return and the problems encountered, and we will deal with it for you as soon as we receive your request.

Unable to find satisfactory answers ? Contact Support